For any other questions, you can contact our support by email at the following address: contact@luximaz.com . We strive to respond to all requests as quickly as possible.

Our store is committed to shipping ordered items within 48 hours of order confirmation. Please note that orders are not processed on Saturdays and Sundays.

A confirmation email, including the tracking number, will be sent to you when your order is in transit.

All information regarding the delivery of your package is available on our delivery information page.

To track your order, click on the following link: Track my order . You will be directed to a page where you can enter your order number to see the current status of your delivery.

You can cancel or modify your order as long as it hasn't been shipped. To do so, contact us promptly at contact@luximaz.com with your order details.

If you receive a broken or defective item, we sincerely apologize. Please contact us at contact@luximaz.com with a description of the problem and photos of the defect so we can arrange a replacement or refund.

You have the right to return any unused item in its original packaging within 30 days of receipt for a full refund. Please contact us at contact@luximaz.com for return instructions.

Each product undergoes a rigorous quality control process. We work with certified suppliers and conduct regular testing to ensure the quality and safety of our products.

Yes, all our products meet current safety standards and comply with local regulations. We are deeply committed to ensuring your safety.

Each product page contains a detailed description of the components. If you have any specific questions, please do not hesitate to contact us directly.

Our online store enjoys an excellent reputation thanks to years of quality service and satisfied customers. Check out our customer reviews to see for yourself.