GTC

Preamble/ Identity of the seller/ Access to professional and commercial rules (if applicable)

The preamble recalls the objective of the general conditions of sale. It also allows to recall where applicable that certain products for sale on the site are subject to special conditions of sale. The preamble also allows to know the professional and commercial rules to which the seller intends to submit where applicable.

•         These conditions indicate in particular the following information:
• ·       The means of reproduction and archiving of these conditions
• ·       The legal notices of the site https://luximaz.com
• ·       The general conditions of use of the site https://luximaz.com
• ·       The essential characteristics of the goods offered
• ·       The different steps to follow for the conclusion of the contract online
• ·       The technical means of identifying and correcting errors made when entering data
• ·       The languages ​​offered
• ·       The methods of archiving and accessing the contract
• ·       The means of consulting the professional and commercial rules to which the seller intends to submit
• ·        The legal and contractual guarantees
• ·       The deadlines, costs and methods of delivery
• ·       The tracking of delivery and the costs of remote communication techniques
• ·       The price
• ·        The payment methods and means of security
• ·       The details on the methods of exercising the right of withdrawal,
• ·       The duration of the contract and the validity of the price.

Last updated on 04/22/2024

https://luximaz.com is a service offered by Demissie Habtamu Assefa

Email: contact@luximaz.com

It is previously specified that these conditions govern exclusively sales, by the site https://luximaz.com

These conditions are intended for a consumer who has full legal capacity. These conditions apply to all orders that you place on this site.

https://luximaz.com is not the manufacturer of the goods for sale. The characteristics presented (photos, descriptions, etc.) are taken from the information given by the supplier. Nevertheless, https://luximaz.com respects the quality and current manufacturing standards.

If the product and/or characteristics do not correspond to the product received by the customer. We invite you to visit our refund policy on the site https://luximaz.com

These general conditions are presented in English.

Section 1 - The different steps to follow for the conclusion of the online contract

• Order

On the Internet: https://luximaz.com

You make your selection by browsing the pages of our site. Your selections are added to your basket when you click on "Add to basket". At any time during your navigation on our site, you can validate your order by clicking on "Payment".

• ·       Validation of the contract

When you click on "Payment", a confirmation message appears. It summarizes all the products and options selected. On this page, you can either update your basket by modifying quantities and/or deleting one or more items, or continue by checking the box: "I accept the T&Cs" and "Secure payment".

You must check all the information provided in this order form, and in particular all the elements useful for delivery (delivery address, digital code, telephone numbers, etc.). The prior collection of the Internet user's identification elements (first name, last name, email address, bank details, etc.) facilitates the stages of concluding the contract. The customer can therefore save their contact details by checking the box “Save my details for next time”.

If you do not have to modify the form and if you want to continue your order, you must click on "Continue to the shipping method".

To continue your order, you must finally click on "Continue to the payment method" then "Place my order".

After payment on our secure server (see ''payment''), an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that a confirmation email will be sent to you as soon as possible.

In the event of a risk relating to product availability, we reserve the right to refuse an order for the same product from a certain quantity (greater than 100).

Technical means of identifying and correcting errors

You have the right to identify and correct your errors made when entering your data at any time. If you notice an error after the conclusion of the contract, you must contact us

Section 2 - The terms of archiving and access to the contract

We will archive contracts, purchase orders and invoices on a reliable and durable medium.

You have the right to communicate these documents for orders of an amount greater than or equal to €120.

Section 3 - Legal and contractual guarantees

• ·       Legal guarantees

In accordance with the legal provisions in force relating to the conformity of the good to the contract, in terms of hidden defects (available in appendix 1 of these conditions), we will refund, repair or exchange any product that is apparently defective, damaged or damaged or does not correspond to your order.

We will also refund you the full cost of return upon simple presentation of supporting documents. (Photo, video, etc.)

If applicable, we invite you to read our policy

• ·       Responsibility

We do everything possible to satisfy you. We are responsible for the proper execution of these general conditions. However, our liability cannot be incurred due to a fortuitous event, a case of force majeure, the unforeseeable and insurmountable act of a third party to the contract or due to the non-conformity of the product with foreign legislation in the event of delivery to a country other than France.

Section 4 - Delivery times, costs and terms

• ·       Delivery terms

We will deliver the products to the address indicated in the order form.

• ·       Delivery time

We will deliver to you no later than the date indicated in the confirmation message of your order. (17 to 21 working days)

In the event of a delay in delivery, we will inform you by email as soon as possible and we will offer you a new date.

In the event of unavailability of the product ordered, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.

• ·       Delivery costs

Delivery costs vary depending on the products.

• ·       Delivery tracking

You can contact us by email for any questions regarding your delivery

However, we remind you that we offer the service: "Order Notification" which gives you real-time notifications regarding the status and progress of your order (On average, 1 notification every 2 days)

Section 5 - Price

The prices of our products are indicated in euros including VAT.

You must also check the possibilities of importing or using the products you order from us in the destination country.

Section 6 - Payment methods and security methods

We only collect your payment at the time of shipment. You can therefore freely cancel your order as long as it is not handed over to our carrier for shipment. As soon as your order is handed over for shipment, an electronic message informs you that we are going to collect your payment.

However, it may sometimes happen that the payment is collected when the contract is concluded.

• Payment methods

You have several payment methods to pay for your purchases on https://luximaz.com

- Either by bank cards: Visa, MasterCard, American Express, other credit cards:

Payment is made at your choice on the secure banking servers of our STRIPE partners. This implies that no banking information concerning you passes through our site.

Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank you have chosen.

• ·       Security

Payments via our site are subject to a security system. We have adopted the SSL (Secure Socket Layer) protocol to encrypt credit card details. To protect you against possible intrusion, we do not store credit card numbers on our computer servers.

Section 7 - Satisfied or refunded: terms of exercising the right of withdrawal

In accordance with legal provisions, within 14 days of receiving your product, you can exercise your right of withdrawal. You do not have to justify reasons or pay a penalty. With the exception of return costs, which remain your responsibility, we will reimburse you for the full amount paid no later than 30 days following your withdrawal. On our proposal, you can also opt for another method of reimbursement.

In accordance with legal provisions, the right of withdrawal cannot be exercised for products made to order, according to the consumer's specific specifications or on audio, video or computer software recordings unsealed by the customer

Section 8 - The duration of the contract and validity of the price

The products remain the full property of https://luximaz.com until full payment of the price by PayPal or Stripe.

Our price offers are only valid within the double limit of the validity period of the offer concerned and available stocks.

Our offers of goods and prices are valid if they appear online on the site on the day of the order

Section 9 - Applicable legislation / Competent jurisdiction

These conditions are subject to French law.

In the event of a dispute on the substance or form, the French courts will have sole jurisdiction.

Section 10 - Contact us/after-sales service

If you wish to contact us, our customer service is at your disposal at the following address: contact@luximaz.com

Section 11 - Personal information

We collect your personal information for the management of your orders and the monitoring of our commercial relations.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, delete, rectify and oppose personal data concerning you. Simply write to us online at Customer service, indicating your surname, first name, email address, address and, if possible, your customer reference. (See "Privacy Policy")

Section 12 - Supplier & Owner Agreement

1.     The Supplier and the Online Store Owner are each referred to as the "Party" or both as the "Parties";

2.     The Supplier manufactures and supplies various products;

3.     The Online Store Owner operates one or more websites that facilitate the search, purchase and payment of various products from various suppliers;

4.     The Parties wish to establish a drop shipping cooperation, which is a retail delivery method, in which the Online Store Owner does not keep the goods in stock but directly transfers the end customer's orders and shipping details to the Supplier, who then ships the goods directly to the end customer;

The Online Store Owner will, in the course of its aforementioned activity, act as an intermediary, facilitating the purchase and payment of the Supplier's products by end customers. The Supplier will ship these products directly to the buyer. The owner of the online store will therefore not receive the products and will therefore not import them, the owner of the online store only informing the supplier of the purchase orders that have been made;

In addition, the owner of the online store acts as a representative of the end customers and will therefore be the main contact person for the latter: The owner of the online store will make the payment on behalf of the end customer and will handle the returns of products purchased on behalf of the end customers.

Appendix 1: Provisions of the Consumer Code concerning the legal guarantee of conformity

Article L211-4

The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.

He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed on him by the contract or has been carried out under his responsibility.

Article L211-5

To comply with the contract, the good must:

1° Be suitable for the use usually expected of a similar good and, where applicable:

- corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model;

- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L211-6

The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was legitimately unable to know them.

Article L211-7

Lack of conformity that appears within six months of delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.

The seller may challenge this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity.

Article L211-8

The buyer is entitled to demand that the goods conform to the contract. However, he may not contest conformity by invoking a defect that he knew or could not be unaware of when he entered into the contract. The same applies when the defect originates in the materials that he himself supplied.

Article L211-9

In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods.

However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is manifestly disproportionate to the other option, taking into account the value of the goods or the significance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.

Article L211-10

If the repair and replacement of the goods are impossible, the buyer may return the goods and have the price refunded or keep the goods and have part of the price refunded.

The same option is open to him:

1° If the solution requested, proposed or agreed upon in application of Article L. 211-9 cannot be implemented within one month following the buyer's complaint;

2° Or if this solution cannot be implemented without major inconvenience for the buyer taking into account the nature of the goods and the use he seeks.

The sale cannot, however, be terminated if the lack of conformity is minor.

Article L211-11

The application of the provisions of Articles L. 211-9 and L. 211-10 takes place at no cost to the buyer.

These same provisions do not prevent the allocation of damages.

Article L211-12

The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.

Article L211-13

The provisions of this section do not deprive the buyer of the right to exercise the action resulting from latent defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature which is recognized by law.

Article L211-14

The recourse action may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable good, according to the principles of the civil code.

Appendix 2: Provisions of the Civil Code concerning the guarantee against hidden defects

Article 1641

The seller is bound by the guarantee for hidden defects in the thing sold that make it unfit for the use for which it is intended, or that so diminishes this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known about them.

Article 1642

The seller is not bound by apparent defects of which the buyer was able to convince himself.

Article 1642-1

The seller of a building to be constructed cannot be discharged, either before the acceptance of the works, or before the expiry of a period of one month after the buyer takes possession, from construction defects or lack of conformity then apparent.

There will be no reason to terminate the contract or reduce the price if the seller undertakes to repair.

Article 1643

He is liable for hidden defects, even if he was not aware of them, unless, in this case, he has stipulated that he will not be required to provide any guarantee.

Article 1644

In the case of Articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or of keeping the thing and having a part of the price refunded, as will be arbitrated by experts.

Article 1645

If the seller knew of the defects in the thing, he is liable, in addition to the restitution of the price he received for it, for all damages and interest to the buyer.

Article 1646

If the seller was unaware of the defects in the thing, he will only be liable for the restitution of the price, and to reimburse the buyer for the costs incurred by the sale.

Article 1646-1

The seller of a building to be constructed is bound, from the acceptance of the works, by the obligations for which architects, contractors and other persons linked to the project owner by a work rental contract are themselves bound under Articles 1792, 1792-1, 1792-2 and 1792-3 of this Code.

These guarantees benefit the successive owners of the building.

There will be no reason to cancel the sale or reduce the price if the seller undertakes to repair the damage defined in Articles 1792, 1792-1 and 1792-2 of this Code and to assume the guarantee provided for in Article 1792-3.

Article 1647

If the thing that had defects has perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the restitution of the price and for the other compensation explained in the two preceding articles.

But the loss occurring by fortuitous event will be for the account of the buyer.

Article 1648

The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect.

In the case provided for by Article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be discharged from the apparent defects or lack of conformity.

Article 1649

It does not take place in sales made by authority of justice.